Series X stuck on this screen when trying to play 360 games. This thread is archived New comments cannot be posted and votes cannot be cast 9 Xbox Video game console Gaming 9 comments Best • 2 yr. ago Hope you get it sorted. Had this issue at launch and even support couldn't figure it out. Ended up returning to Walmart. cartycinema Thanks. Your screen freeze problem might be related to your hard drive. Note Not all Xbox 360 consoles have a hard drive. If your console does not have a hard drive, go to Step 5: Service your console below. Follow the steps below to remove, test, and reinsert your hard drive: Turn off your console. Xbox is currently working on fixing a major issue with its auto sign-in feature, so relax, your Xbox is not toast. Turn off Xbox console. TURN OFF HOME ROUTER. Turn on Xbox. Your dashboard should now load. From the Dashboard, navigate to SETTINGS. Find and TURN OFF AUTO SIGN-IN for Xbox and Messenger (if applicable). Turn off Xbox. #1 December 2013 Options idrees10 ★★ Novice Hi everyone I am bitterly disappointed that I got bf4 for Xmas and I haven't managed to play it once. I have installed the game on the hard drive, downloaded the patches and it still won't work. How to fix Xbox 360 4gb slim loading screen freeze - YouTube 0:00 / 4:46 How to fix Xbox 360 4gb slim loading screen freeze D T 612 subscribers Subscribe 279 79K views 9 years ago IcF0dUn.